ILC Videoconferencing

Service Description

A videoconference is a set of interactive telecommunication technologies, which allow two or more locations to interact via two-way video and audio transmissions simultaneously. This is done by connecting locations via ISDN lines or via IP on the Department of Health (WA) network, this allows a transmission of audio and video images to be received and viewed on a computer monitor or TV screen.

Videoconferencing allows the ILC to provide workshops, training sessions and clinical consults to clients and communities in remote and regional locations as it allows for real-time exchange of information and communication between two or more sites.

How and where we can help

The benefits of videoconferencing allows the Independent Living Centre WA (ILC) to offer education, workshops and consultations from most of our service areas.
Areas covered are;

1. Clinical consultations

Clinical consultations can be arranged for a person with a disability or issue affecting their ability to function in everyday life. Family, carers, Health Professionals, GP’s, advocates, and persons involved in the care or service provision of the recipient can be included in consultations.

Client specific consultations are conducted between a Health Professional at the ILC with clients at rural or remote sites. The consultations provide information about using equipment, and provide targeted advice and solutions for equipment-related issues for people with specific disabilities. Conducting consultations can occur in a number of ways, the client can be in Nedlands with the Health Professional or family linked in from remote site. Other options include the Health Professional located in Nedlands with the client at a remote site. Videoconferencing sessions are tailored to meet client needs. The service can also be used with ILC Country Services to plan equipment for country trips. This process must be conducted through the local health provider or hospital; a booking will need to be made with your local health provider and the Independent Living Centre.

Please contact the ILC Health Professionals through the enquiry line to discuss details or any questions you may have.

2. Education

Download training program available by videoconference.

For groups and service areas such as Home and Community Care (HACC) Service Agencies, Family carers, Health Professionals, GP’s, and Health Service Providers the ILC offers a number of sessions on various equipment related topics. The ILC’s role in providing these sessions is to provide support to agencies and others for the service provision to clients by offering information and advice about specific client’s equipment needs.

Topics cover any number of subjects and can be developed to meet your specific needs. To look into what training workshop is suitable to meet your requirements please contact the Videoconferencing Coordinator via the enquiry line.

3. Facility or equipment hire

This is available for any person or organisation needing to use videoconferencing in the Perth metropolitan area allowing link up to other WA locations via IP. A room and the videoconferencing equipment can be used for;

  • Meetings
  • Interviews
  • Professional Development
  • Training
  • Education
  • Reviews, and
  • Face-to-face contact with remote sites

Please contact the Coordinator to discuss your specific requirements.

Who we can help (eligibility)

There are no eligibility criteria. This service is available to be used by all customers who access ILC services.

Fees

Clinical appointments are a free service. Fees will apply for education workshops, and, for room and equipment hire as a private facility. Please contact the enquiry line to find out about our very competitive rates and make a booking.

Funding

This service is funded by either or both Disability Services Commission (DSC) or Home and Community Care Program (HACC), and is supplemented by fees for private facility hire of equipment.

Addition Information

To find out if there is a Videoconferencing service in your local area, please go to the links below:

To find out what videoconferencing services exist outside Western Australia you will need to contact your State’s Telehealth Service.

Contact

Person: The Coordinator, Videoconferencing
   
Telephone: (08) 9381 0600 Toll Free: 1300 885 886 - Local call
Fax: (08) 9381 0611
Email general@ilc.com.au
Open: Monday to Friday 8:30am to 4:30pm WST

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